Quality Policy

Dubai Porcelain specializes in the manufacturing of daily-used porcelain. Our major products ranges from dinnerware for the hotels, restaurants and household.

As part of its ongoing commitment to excellence Allure Porcelain and Glassware Factory are committed to continuously improving the quality management system and focusing on customer satisfaction. Therefore, relentless desire to deliver unsurpassed quality standards.

The company attain high quality standards through complying with the following:

  • Maintain records of quality management system in accordance with the international standards, regulations and directives
  • Innovative designs which are exceptional.
  • Provide services and products which fully meet customer requirements.
  • Materials from suppliers are consistent and best quality
  • Develop products which are cost effective, safe and reliable.

Quality Management System:

Dubai Porcelain is operated and ensures total quality management within the company and compliances with the ISO 9001:2008 Quality Management System Standards.

Product Use and Care:

  1. Washing by hand, avoid using scouring pads or abrasive detergents.
  2. Gold and platinum are not to be used in the Microwave at all times.
  3. Dishwasher can be used, but can lead to scratches to both the Gold and Platinum, therefore it is not guaranteed with the usage.